รายละเอียด

An Office Admin Assistant for a sauna spa performs administrative and front-facing duties, including managing appointments and inquiries, handling administrative tasks like filing and correspondence, and assisting with guest relations, payments, and ensuring a welcoming atmosphere for clients.

Key responsibilities include answering phones, booking services, processing payments, managing office supplies, and providing general support to ensure smooth daily operations and a positive guest experience.

Key responsibilities

Handle check-ins and check-outs, and process payments for services.

Scheduling and appointments:
Book, reschedule, and manage appointments for spa services.

Maintain the office and staff calendars.

Administrative and clerical tasks:

Handle incoming and outgoing mail, faxes, and other correspondence.

Prepare documents like memos, invoices, and reports.

Create and maintain organized filing systems, both paper and digital.

Compile, copy, sort, and file office records.

Office management and support:

Manage office supplies and order new stock as needed.

Operate standard office equipment, including computers and point-of-sale (POS) systems.

Provide administrative support to management and staff as needed.

Assist with basic financial administration, such as billing or collecting payments.

Qualifications and skills

Strong administrative and organizational skills.
Excellent communication and customer service skills.

Proficiency with standard office software, such as word processing, spreadsheets, and scheduling programs.

Ability to work efficiently and multitask in a fast-paced environment.

Attention to detail and a proactive approach to problem-solving.

Experience in a customer-facing role or spa environment is often preferred.