รายละเอียด

JOB RESPONSIBILITIES
* Install, maintain, and troubleshoot computer systems (Hardware & Software), peripherals, printers, projectors, and classroom interactive displays across campus and administrative offices.
* Manage and troubleshoot basic network issues (LAN, Wi-Fi, Routers, Switches, and Firewalls).
* Administer user accounts, organization emails, and system access rights via Google Workspace for Education and Microsoft 365.
* Provide helpdesk and on-site technical support to expatriate teachers, local staff, and students.
* Ensure data security, perform routine data backups, and maintain anti-virus protection.
* Assist with basic audio/visual (AV) setups and sound systems for school events, assemblies, and conferences.
* Maintain IT inventory records and asset management logs.


QUALIFICATIONS
* Education: Bachelor’s degree in Computer Science, Information Technology, Computer Engineering, or a related field.
* Experience: Minimum 1–3 years of experience in IT Support or Helpdesk operations (Prior experience in an international school or educational institution is highly advantageous).
* Language Skills: Good to excellent command of English (spoken and written) to effectively communicate with international faculty, management, and students.
* Technical Skills:
- Proficient in Windows, macOS, and iOS operating systems.
- Hands-on experience with Google Workspace for Education or Microsoft 365 administration.
- Sound working knowledge of basic networking concepts (TCP/IP, VLAN, Wi-Fi Controller, DHCP, DNS).
* Soft Skills & Attributes:
- Strong service mindset, positive attitude, and proactive problem-solving abilities.
- Ability to work effectively in a multicultural environment.
- High integrity, trustworthy, and compliant with Child Protection and Safeguarding policies.