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Job Title: Receptionist
Key Responsibilities :

- Greet and welcome guests, clients, and visitors in a professional and friendly manner.

- Provide Front desk reception duties for the office which includes handling of all phone calls and manage internal & external customers timely and professionally.

- Handle guest inquiries and direct them to the appropriate departments or personnel.

-Support various departments (HR, Finance, Operations) with administrative tasks.

- Manage internal documentation, databases, and record-keeping systems.

- Assist in any ad-hoc duties, projects and activities as and when required.

- Responsible for the receipt of arrival document from internal agencies for passing to identified recipient.

- Manage front desk operations and maintain a professional reception area.

Qualifications

- Bachelor’s Degree or higher in Business Administration, Marketing or any related fields.

- At least 1-2 years of working experience in customer service or new graduate are welcome.

- Strong problem-solving and conflict resolution abilities, with a calm and professional approach.

- Strong knowledge of Microsoft Office Suite (Excel, Word, Outlook, PowerPoint).

- Good command of English, both written and spoken.

- Excellent communication and interpersonal skills.