รายละเอียด

POSITION SUMMARY

To provide administrative and clerical support to the Engineering Department and assist the Chief Engineer and engineering team in maintaining accurate records, coordinating maintenance activities, controlling documentation, monitoring inventory, and ensuring smooth communication between the Engineering Department and other departments within the resort/hotel.

The Engineering Clerk is responsible for maintaining organized records of maintenance requests, preventive maintenance, purchasing, inventory, utilities, and other engineering-related documentation to support the efficient operation of the department.

DUTIES AND RESPONSIBILITIES

* Reports for work on time wearing a clean and tidy uniform and maintains a professional in accordance with the resort/hotel standards.

* Participates in departmental briefings, meetings, and other related activities as required.

* Understands and strictly adheres to the rules and regulations established in the Employee Handbook and the resort/hotel policies and procedures.

* Provides administrative and clerical support to the Chief Engineer and Engineering Department.

* Receives, records, and follows up on maintenance requests and work orders from guest rooms, public areas, offices, and other departments.

* Maintains and updates daily maintenance records, work orders, preventive maintenance records, equipment history, and engineering reports.

* Coordinates with engineering staff regarding work assignments, outstanding maintenance requests, and completed work orders.

* Prepares daily, weekly, and monthly engineering reports as required by the Chief Engineer or Management.

* Maintains an organized filing system for engineering documents, equipment manuals, warranties, service contracts, quotations, purchase orders, invoices, and other related records.

* Assists in preparing purchase requests and coordinates with the Purchasing Department regarding engineering materials, spare parts, tools, and equipment.

* Monitors engineering stock, spare parts, tools, and supplies and maintains accurate inventory records.

* Assists with monthly inventory counts of engineering stock, tools, hardware, spare parts, and equipment.

* Records the issuance and return of tools, equipment, materials, and spare parts used by engineering staff.

* Monitors minimum stock levels and informs the Chief Engineer when materials or spare parts need to be replenished.

* Maintains records of electricity, water, fuel, gas, and other utility consumption and assists in preparing utility consumption reports.

* Assists in monitoring and recording maintenance expenses and departmental costs for budget control purposes.

* Coordinates with suppliers, contractors, and service providers regarding quotations, appointments, maintenance services, deliveries, and required documentation under the direction of the Chief Engineer.

* Maintains records of equipment servicing schedules, licenses, certificates, inspections, and service agreements and reminds the Chief Engineer of upcoming due dates.

* Assists in preparing and updating preventive maintenance schedules and follows up with the engineering team to ensure that scheduled maintenance is completed and properly recorded.

* Coordinates and communicates effectively with Front Office, Housekeeping, Food & Beverage, Security, Purchasing, Finance, and other departments regarding maintenance requirements and work progress.

* Answers telephone calls, emails, and internal communications related to the Engineering Department and forwards information to the appropriate personnel.

* Maintains confidentiality of departmental, employee, guest, and company information.

* Ensures that all engineering documents and records are accurate, complete, properly filed, and easily accessible when required.

* Assists the Chief Engineer in preparing departmental budgets, reports, presentations, and other administrative documents as required.

* Supports the Engineering Department in maintaining compliance with resort/hotel safety, fire, health, hygiene, and environmental policies.

* Reports immediately to the Chief Engineer any urgent maintenance issues, equipment failures, safety concerns, or other matters that may affect guest satisfaction or resort/hotel operations.

* Maintains good working relationships and communicates professionally with employees from all departments.

* Provides courteous and professional service at all times.

* Performs any other reasonable administrative or departmental duties assigned by the Chief Engineer or Management.