รายละเอียด

Responsibilities

- Manage all F&B and day-to-day operations within budgeted guidelines and to the highest standards

- Preserve excellent levels of internal and external customer service


- Identify customers needs and respond proactively to all of their concerns

- Lead F&B team by attracting, recruiting, training and appraising talented personnel

- Establish targets, KPI’s, schedules, policies and procedures
Provide a two way communication and nurture an ownership environment with emphasis in motivation and teamwork

- Comply with all health and safety regulations

- Report on management regarding sales results and productivity

Requirements and skills

- Proven food and beverage management experience
- Working knowledge of various computer software programs (MS Office, restaurant management software, POS)
- Ability to spot and resolve problems efficiently
Mastery in delegating multiple tasks
- Communication and leadership skills
Up to date with food and beverages trends and best practices
Ability to manage personnel and meet financial targets
- Guest-oriented and service-minded
- Culinary school diploma or degree in food service management or related field