รายละเอียด

WE ARE HIRING – CONCIERGE ????
Send your CV : [email protected]

We are looking for a friendly, organized and service-minded Concierge to join our Tennis Academy team.
If you enjoy working with people, providing good customer service, and working in a sports/hospitality environment, we would love to hear from you!

Position: Concierge
Main Responsibilities
• Welcome and assist members and guests with a friendly and professional attitude.
• Handle customer inquiries via in-person, phone, email and online channels.
• Manage bookings for tennis classes, clinics and private lessons.
• Coordinate and update coach schedules and court bookings.
• Follow up on pending bookings and payments.
• Assist customers with rescheduling, special requests and general enquiries.
• Handle customer complaints and help resolve issues promptly.
• Support pro-shop sales, product recommendations and inventory.
• Check daily sales, payments and POS transactions.
• Prepare and maintain daily reports and required documents.
• Keep booking, customer and inventory information accurate and up to date.
• Communicate important updates with coaches and the management team.

Qualifications & Skills
Required
• Thai nationality.
• Good command of English, both spoken and written.
• Excellent communication and interpersonal skills.
• Good organizational skills and strong attention to detail.
• Able to manage multiple tasks and work under pressure.
• Good problem-solving skills and a positive attitude.
• Comfortable using computers, email and online systems.
• Able to work independently and as part of a team.

⭐ We Are Looking For Someone Who Is
• Friendly and approachable
• Service-minded
• Responsible and reliable
• Detail-oriented
• Quick to learn
• Good at communication and coordination
• Able to stay calm and professional when dealing with busy periods or customer issues


Salary & Benefits
• Salary: THB 15,000/month
• Benefits: THB 3,000/month
• Commission opportunity
• 2 days off per week
• 16 Public Holidays per year
• 15 days Annual Leave per year
• F&B discounts
• Staff benefits for using our sports facilities
• Opportunities to learn and grow with our team
• Join company activities, events and staff parties

Location: Cherngtalay, Thalang, Phuket
Working Schedule: Flexible working hours, including weekends and public holidays.