รายละเอียด

Position: Duty Manager

We are seeking an enthusiastic and experienced Duty Manager to join our dynamic team. The successful candidate will assist in managing the daily operations of the front office, ensuring a seamless and exceptional experience for our guests. This role involves supervising front office staff, handling guest inquiries and complaints, and working closely with other departments to ensure the highest level of service.
Requirements:
• Minimum of 2-3 years of experience in a supervisory or managerial role in a front office setting, preferably in a five-star hotel.
• Degree in Hospitality Management, Business Administration, or a related field is preferred.
• Exceptional customer service and communication skills.
• Strong leadership and team management abilities.
• Proficiency in Comanche PMS would be an added advantage
• Ability to work flexible hours, including evenings, weekends, and holidays.
• Excellent problem-solving skills and the ability to handle challenging situations with grace.
• Fluency in English; additional languages are a plus.
• Professional appearance and demeanour
Benefits

• Attractive Salary
• Service Charge average 11,000 Bath/month
• Annual Leave, Public Holidays, Birthday Leave of Staff
• Wedding-Honeymoon Leave, Paternity Leave, Compassionate Leave & Funeral Support
• Social Security & Group Insurance
• Childbirth Gift, Wedding Gift, Accident gift, Ordinate support
• Staff Uniform with laundry
• Staff Dormitory & Staff Bus
• Night Shift Allowance
• Meal on duty
• 2 weekly days off