รายละเอียด

1. Proficient in Mandarin Chinese (spoken, written, and reading) with a good command of English for daily business communication.
2. Passionate about hospitality and committed to delivering exceptional guest experiences in line with IHG standards.
3. Strong communication and interpersonal skills with the ability to build positive relationships with guests from diverse backgrounds.
4. Excellent problem-solving skills and the ability to handle guest inquiries and complaints professionally.
5. Detail-oriented with the ability to accurately manage check-in, check-out, reservations, and guest information.
6. Able to work flexible shifts, including weekends, public holidays, and peak business periods.
7. Proficient in computer applications and hotel systems, including OPERA PMS, Microsoft Office, and related software.
8. A strong team player who can effectively collaborate with colleagues and support IHG’s “True Hospitality for Good” culture.
9. Well-groomed, courteous, and service-minded with a professional appearance.
10. Previous experience in Front Office, Guest Services, or Customer Service within the hospitality industry is an advantage.
11. Open to Thai nationals only.