รายละเอียด

Responsibility
• Process optimization: Analyze and improve business processes, workflows, and operational systems to boost efficiency and reduce costs.
• Budget and resource management: Oversee budgets, manage resources, and oversee procurement and inventory control to ensure profitability.
• Staff management: Recruit, train, and supervise employees; set expectations; and provide feedback to ensure optimal performance and morale.
• Performance monitoring: Develop and monitor Key Performance Indicators (KPIs) to track operational performance and make data-driven decisions.
• Compliance and quality: Ensure the organization complies with all relevant laws, regulations, and safety standards. They also maintain product and service quality.
• Strategic planning: Collaborate with senior leadership on long-term initiatives, develop strategies, and ensure operational objectives align with overall business goals.

Required Qualification
Education
• Bachelor's degree: A bachelor's degree in business administration, operations management, or a related field is typically the minimum requirement.
Experience
• Management experience: Several years of experience in a management or supervisory role is crucial, as operations manager is in an executive position.
• Industry-specific experience: Experience in operations management within a specific industry is often preferred and can lead to better job prospects.
Skills
• Leadership and communication: Strong leadership, people management, and communication skills are essential for managing teams and stakeholders.
• Financial management: A solid understanding of financial principles, including budgeting, cash flow analysis, and profit and loss statements, is necessary.
• Problem-solving and decision-making: The ability to make sound decisions and resolve conflicts is a core competency.
• Strategic planning: Demonstrable competency in strategic planning and business development is key to the role.
• Project management: Strong project management skills are needed for overseeing projects and operational workflows.