รายละเอียด

Qualification
o Minimum age of 25 years old.
o Bachelor’s degree in Hotel Management, Hospitality, Tourism, Business Administration, or a related field.
o Minimum 3–5 years of experience in hotel operations, preferably in Front Office, Guest Relations, or Operations.
o Previous experience as a Supervisor or Assistant Manager will be an advantage.
o Good knowledge and understanding of hotel operations and guest services.
o Ability to oversee and coordinate daily operations across different departments during the assigned shift.
o Strong problem-solving and decision-making skills, with the ability to handle situations appropriately.
o Excellent customer service, communication, and coordination skills.
o Strong leadership skills with the ability to supervise, guide, and motivate team members.
o Ability to handle guest complaints and emergency situations professionally and effectively.
o Willingness to work shifts, including night shifts, weekends, and public holidays.
o Proficient in Microsoft Office and familiar with Property Management Systems (PMS).
o Good command of English, both written and spoken, for communicating with guests and colleagues.
o Pleasant personality, professional appearance, service-minded, and good interpersonal skills.
o High level of responsibility with the ability to work under pressure and manage time effectively.