รายละเอียด

HR Operations


• Co-ordinate and monitor the activities of the Human Resources division.
• Ensure that the necessary Human Resources forms are submitted to regional or area Human Resources Specialists promptly.
• Facilitate and organize the communication of the results to all Global team.
• Ensure that Human Resources personnel provide the appropriate level of professional, courteous and caring service to other team members (internal guests) and other visitors to the division.
• Assist Department Heads in customizing department job description.
• Ensure that team members follow all team, company and local rules, policies and regulations.
• Assist the department in managing team members to maintain a high standard of personal appearance and hygiene, adhering to the hotel and department’s grooming standards.
• Represent the hotel in union negotiations and related activities, working closely with the Regional Human Resources team and the l Management team accordingly.
• Respond to changes in the Human Resources function as dictated by the industry, company and hotel.

Recruitment
• Oversee the hotel's recruitment and selection process, for employee (G.Es)
• Liaise with local school alliance and oversee the recruitment website to expand and maintain the recruitment channel.
• Work with operation departments to maximize the labor work efficiency, control labor cost and determine upcoming staffing needs through workforce planning.
• Be actively involved in the outsourced labor request approval, outsourced company evaluation and departmental daily outsourced labor usage, training, supervision and payment review.
• Communicate with School Alliance regularly to ensure the students receive adequate Club Med training.



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Learning & Development

• Oversee the training and development function for all hotel team members.
• Review and follow hotel human capital by term.
• Support the development of supervisory and management personnel in the hotel, through the implementation of an effective succession plan, coaching / mentoring program and by assisting the Assistant Human Resources Manager with selected Leadership Series courses.
• Conduct annual performance development discussions with team members, supporting them in their professional developmental goals.
• Assist in the training of Human Resources team members making sure that they have the necessary skills to perform their duties in the most productive way.
Compensation & Benefits


• Maintain efficient staffing levels and payroll systems, helping Division / Department Heads to maximize productivity and minimize unnecessary payroll costs.
• Research and propose competitive compensation / benefits / incentive packages.

Legal Compliance

• Ensure that the hotel is adhering to all company / hotel Human Resources policies and procedures.
• Ensure that government-stipulated team member legislations are strictly followed and implemented.
• Ensure that all team members are treated fairly and consistently as outlined in their terms and conditions of employment, local legislation, and company / hotel policies and procedures.
• Understand and strictly adhere to rules and regulations established in the Team Member Handbook and the hotel’s policies concerning fire, hygiene and health and safety.



Facilities


• Ensure that team member facilities are maintained according to Club Med standards of operation.
• Maintain the safety and cleanliness of work areas and team member areas, including, but not limited to, the team member kitchen and locker rooms.
• Assist and supervise the Head Chef to ensure smooth and efficient operation of the kitchen and service area, maintain cost control, as well as to follow food safety standard management and instruction of Hygiene team members (if any) or the Operations Manager directly.
• Manage the team member dormitory, making sure to create a safe and secure living conditions to team members, implementing the Dormitory Check System and entertainment activities to encourage the life for team members.


Qualifications


• Bachelor's Degree in Human Resources Management or any related fields
• Minimum 2-3 years' experience in international companies with a track record of achievements.
• Strong in inter-personal and communication skills.
• Proficient in English, Thai and computer literate.
• Results driven and strong in people management and development.
• Able to stay in resort and participate village life as G.O