รายละเอียด

EAM/OM is Directly resposible for overall administration and operation of room departemnts including Minor Operation deaprtment , ( Pool and Bar Servcie , fitness room , all commond area up to sop / QA ) .
Qualification :
-Work Experience minimum 2 years in similar capacity,
-Financial Knowledge ( budgeting of Room division
- Leadership skill
- The ability to motivate and manage staff
- The ability to organise timing and workload.
- Execellent and ability to remain calm in stressful
situation.
- Excellent verbal and writing communication skill.
- Proficiency in Hotel software and Microsoft Office
( Easyfo more Perferable )
- Strong problem-solving and decision making abilities.
- Ability to manage multiple tasks and prioritize effectively in fast -paced environment .

Overview of Responsibilities to hotel 150 rooms and one outlet poolbar.
* Oversea and Control Daily Operation
* Process Improvment
* Team Management
* Budget Managment
* Strategic Planning
* Reporting and Analysis
* Communication
* Compliance

Job Description:
1. Plan and direct the hotel and main operations including quality, standards, cleanliness and guest satisfaction.
2. Ensure consistent implementation and review of SOPs throughout all Departments.
3. Be responsible for all the day-to-day queries, complaints or problems that arise in the hotel ,
4. Conduct regular operations meetings with all HODs to discuss routine operational matters, departmental performance targets and guest feedback.
5. Work alongside all HODs to ensure the smooth running of the day-to-day operations.