รายละเอียด

Loss Prevention Supervisor
** Key Responsibilities:

-Supervise daily security operations to ensure the safety and protection of guests, employees, and property

-Monitor surveillance systems (CCTV) and conduct regular patrols across the premises

-Lead and support the Loss Prevention team, including scheduling, training, and performance management

-Investigate incidents, accidents, and suspicious activities; prepare detailed reports

-Ensure compliance with hotel policies, safety standards, and local regulations

-Coordinate emergency response procedures, including fire, evacuation, and crisis situations

-Work closely with other departments to prevent loss, damage, and safety risks

-Handle guest and employee concerns related to security in a professional manner

-Conduct routine inspections of fire safety equipment and security systems

-Assist in developing and implementing loss prevention strategies and procedures

**Qualifications:

-Previous experience in security or loss prevention, preferably in hospitality

-Strong leadership and supervisory skills
Good command of English (additional languages are an advantage)

-Knowledge of safety procedures, emergency response, and risk management

-Ability to remain calm and make quick decisions under pressure

-Strong observation, reporting, and problem-solving skills

-Flexible to work shifts, including nights, weekends, and holidays
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Loss Prevention Officer
** Key Responsibilities:

- Conduct regular patrols of hotel premises to ensure safety and security
- Monitor CCTV systems and alarm systems
-Respond promptly and professionally to emergencies and incidents
-Control access to restricted areas and manage visitor entry procedures
-Perform routine checks of fire exits and safety equipment
-Handle lost and found procedures according to hotel policy
-Prepare daily security and incident reports
-Provide courteous assistance and professional service to guests at all times
-Support fire safety procedures and emergency evacuation drills

**Qualifications:

-High school diploma or equivalent
-Previous experience in hotel security or related field preferred
-Good communication skills in English
-Physically fit and able to work rotating shifts
-Knowledge of fire safety and emergency procedures
-Professional appearance and positive attitude